Terms & Conditions

Last updated: 12 February 2026

Welcome to Zova Jewellery. By accessing our website and purchasing from us, you agree to the following Terms & Conditions. Please read them carefully before using our services.


1. General

By using this website, you confirm that:

  • You are at least 18 years old or using the site under parental supervision.

  • All information provided by you is accurate and complete.

  • You agree to comply with all applicable laws and regulations.

We reserve the right to update or modify these terms at any time without prior notice.


2. Products & Pricing

  • All products listed are subject to availability.

  • We reserve the right to limit quantities.

  • Prices are subject to change without notice.

  • We make every effort to display product colors and details accurately, but slight variations may occur due to screen settings or photography lighting.


3. Orders & Payments

  • Orders are confirmed only after successful payment.

  • We reserve the right to cancel any order due to pricing errors, stock issues, or suspected fraudulent activity.

  • Payments are processed through secure third-party payment gateways.

You will receive an order confirmation email once your purchase is successfully placed.


4. Shipping

  • Delivery timelines may vary depending on location.

  • We are not responsible for delays caused by courier services or unforeseen circumstances.

  • Customers must provide accurate shipping details. We are not liable for incorrect addresses provided at checkout.


5. Returns & Refunds

Returns and refunds are subject to our Refund Policy. Please review the separate Refund Policy page for detailed information regarding eligibility and timelines.


6. Intellectual Property

All content on this website, including:

  • Images

  • Product designs

  • Logos

  • Text

  • Graphics

is the property of Zova Jewellery and may not be copied, reproduced, or distributed without written permission.


7. User Conduct

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to hack or disrupt the website

  • Post false or misleading information

  • Violate any intellectual property rights

Any misuse may result in termination of access.


8. Limitation of Liability

Zova Jewellery shall not be liable for:

  • Indirect or incidental damages

  • Loss of data or profits

  • Delays beyond our control

Our total liability shall not exceed the amount paid for the purchased product.


9. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of Indian courts.


10. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

📧 Email: [your email address]
📞 Phone: [your phone number]
📍 Address: [your business address]